Support Services
We're here to support you! We consider our support services to be one of our most important ways of
helping our customers. We offer several support resources and packages to best meet your needs.
Technical Support
Unlimited free support is available 24 hours a day through our Help Desk. To report a technical issue simply
visit the Help Desk and log a new request. Your request will generate a trouble ticket, which you can use
to track your issue to conclusion.
Note: The fastest response to your questions will come from our Help Desk. While we offer toll free
telephone support, it is our policy to give priority to support issues submitted through this web
site. Responding via our web mechanisms eliminates time zone issues,
enables our technicians to respond to your issue in detail, and helps us
document frequenty asked questions.
(FAQs) Frequently Asked Questions
You've got a question? We've got answers! In fact, we've grouped our most frequently asked questions and answers on this page.
Downloads
ime and Budgets component updates, new software modules, and TaBulator widgets—all available for immediate download.
Documentation
We've worked hard to make our products very easy to use. However, sometimes a quick peek at
documentation will save you valuable time when trying to figure out how to do something. Here you will find
user and administrative guides.
 
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